Shipping policy

Shipping & Handling

Enjoy free shipping for orders over $99 within the U.S. and Canada. 

Estimated Shipping Times

• • Standard Shipping: 4-6 Business Days
  • Express Shipping: 3-5 Business Days

Lost, Stolen, or Damaged Packages

Furbaby is not liable for any lost, stolen, or damaged packages or for any delay caused by the act or default of the shipping carrier. Furbaby is responsible for orders until they leave our warehouse facility only. Once tracking is received, it is between the shipping company and the customer to ensure the goods arrive safely.

Please ensure to review the selected shipping option, order cutoff times, and the expected delivery date communicated to you. Once you receive your dispatch email, your order is en route. We can only investigate the status of your order after the specified shipping date has passed. While delays are rare, if your shipping date has elapsed, please contact us at contact@furbabycouture.com or through our Contact page with your order number ready.